Here’s What Your Dental Practice Needs to Keep on Growing

Here’s What Your Dental Practice Needs to Keep on Growing

Why are dental hygiene recall systems a lot like Brussels sprouts? Because as much as you want to avoid them, you can’t deny that they keep you healthy and strong. I wish that was a joke, but that’s exactly what recall does for your practice – keeps it healthy and strong. So how effective is your recall system? Some Recall Numbers According to a study by Practice Analytics, most dental practices average recall rates of only 60% to 70% (practices should be consistently hitting the 80% mark), and have over 200 overdue patients in their overall recall cycle. I recently came across a large practice that had 2000 “active” patients who had not been to the practice for over a year! Big deal, you say, how much revenue am I going to miss out on because of a few missed hygiene appointments? Well, practice benchmarks suggest that 20% of exams result in the need for restorative treatment at an average of $500 per patient. In fact, about half of the adult population in the US will need at least one crown in their lifetime, with an average price tag of $750. Clearly, neglecting to optimize your recall system impacts far more than the profitability of your hygiene department. There Is Hope The good news is, implementing protocols to improve a practice’s recall system has shown to increase recall rates by more than 25%, while increasing patient retention by up to 15%, and improving incremental revenue by $4k to $5k per month. Even if you’re not a “numbers” person, this should be enough to convince you that effective recall needs...
Dentists’ Version of ‘Twas the Night Before Xmas

Dentists’ Version of ‘Twas the Night Before Xmas

‘Twas the night before Christmas, when inside his house, A hot drink he was stirring, his name Dr. Krauss; All his patients’ teeth cleaned by the office with care, The hygienists went home too, so no one was there; The children brushed too, now they’re snug in their beds, While visions of good dental hygiene danced in their heads; With all his work done, he took off his cap, Finally on vacation, he settled down for a nap; When he lay for a moment, then his teeth turned to chatter, His family said, Dr. Krauss what’s the matter? Right out of his bed, he flew in a flash, Tore straight for the front door, he made a mad dash; I didn’t wish my patients merry Christmas, oh no, To his office in mid-day, he sped in the snow; An impossible task, it would so appear, To reach five thousand patients, could take a whole year; So he called in his staff, and asked to come quick, They’ll work ‘round the clock, to be home ‘fore St. Nick; More rapid than eagles his office staff came, And he whistled and shouted, and called them by name; Now! Sasha, now! Francis, now! Francine and Dixon, On! Janet, on! Ingrid, on! David and Nixon; To the top of the list, all our patients to call, A very Merry Christmas, we must wish one and all; As they picked up and dialed, wild fingers would fly, With a prayer for success, mounted to the sky; When Francis now said, somewhat out of the blue, No, I will not be doing this, and you...